transfer utility le camcorder is not connected

Connect the camera using another USB cable.Then connect the computer and your camcorder again in the correct order. Disconnect the USB cable from the computer and your camcorder, and restart the computer,.Disconnect devices from the USB jack of the computer other than the keyboard, mouse, and your camcorder.If the camera is not detected check the following things: If the message 'Check the connected device' appears and the camera is not recognized after connecting it to Windows® XP computer, select MENU → Settings → Main Settings → USB Connect Setting → Mass Storage, then connect the camera and the computer again.However, not all camcorders with a USB connection support USB Streaming. If you have a camcorder with USB Streaming capability, you may also need to turn on the USB Streaming feature in the camcorder menu.In addition, mapped drives may cause connection issues. If the computer is connected to a network, it may be necessary to temporarily disable the network connection or connect the camcorder to a computer not on a network.If the 'Device Stage' window does not open when you connect the camcorder to a computer equipped with Windows 7, set to.After being turned on, some camcorder models require you to select USB CONNECT or COMPUTER on the LCD screen.If the Auto Play window does not pop up check if the camera is listed as a removable disk in the Windows Explorer. A confirmation message will be displayed in the taskbar when you are ready to use the device. Turn the computer on and wait until it has booted completely.ĭepending on your computer and the operating system the computer should now automatically detect the USB connection from the camera and installs the appropriate driver.

Make sure the USB cable is securely connected to the camcorder and the computer.Connect the camcorder directly to an USB port that is build into the computer do not use a port replicator or USB hub.

Make sure the USB ports on both the camcorder and computer are not dusty or dirty.

Make sure the computer meets the system requirements of your camera and install the supplied software and camera driver if necessary (confirm that you have administrator rights).Ĭheck if the of the camera is set to or and the storage card is inserted and correctly detected inside the camera (if the camera uses memory card for recording).Ĭonfirm that the battery of the camcorder is sufficiently charged or use an AC-adapter. The camcorder does not connect to a computer via USB

Transfer utility le camcorder is not connected